University of Tokyo

Survey Number 0818
Survey Title Fact-Finding Survey on Long-term Care Work, 2010
Depositor Care Work Foundation
Restriction of Use For detailed information, please refer to 'For Data Users' at SSJDA website.

- Apply to SSJDA. SSJDA's approval required.
Educational Purpose Available for both research and instructional purposes.
Period of Data Use Permission One year
Access to Datasets Download
Nesstar Not available
Summary This survey is comprised of two surveys: “Survey on the State of Long-term Care Work in Workplaces” (hereinafter, [Workplace Survey]) and “Worker Survey on the State of Long-term Care Work and Attitudes Toward Such” (hereinafter [Worker Survey]).

The [Workplace Survey] was carried out for the purpose of delineating issues regarding the work environments of workers in the long-term care industry, through the investigation and analysis of aspects such as the state of care worker employment, wages and wage systems, and the state of human resources recruitment/retention in long-term care facilities to produce basic information for use in improving employment management in such facilities.

The [Worker Survey] targeted care workers working in the long-term care industry and was carried out for the purpose of clarifying the state of employment and work systems and their views on issues relating to their work and working conditions to produce basic information for use in recruiting/retaining care workers and improving their working conditions.

The [Workplace Survey] has been implemented since 2002 (Heisei 14) and the [Worker Survey] since 2003 (Heisei 15). In 2010 (Heisei 22), survey was carried out after the establishment of an expert survey review committee, which reviewed aspects such as survey method, survey items, and contents.

In 2010, as new survey items, we added “managerial responses to subsidies for benefits for long-term care staff” and “installment of long-term care devices and its effects” under [Workplace Survey], and “explanation of working conditions at time of employment,” “non-regular employees’ desire to be employed” and “plan to take a national examination” under [Worker Survey], among other things.
Data Type quantitative research
quantitative research: micro data
Universe [Workplace Survey]
Workplaces that carry out long-term care services designated by long-term care insurance

[Worker Survey]
Employees of the above workplaces, who carry out long-term care work
Unit of Observation Individual,Organization
Sample Size [Workplace Survey]
Number of valid target workplaces: 17,030
Number of valid responses: 7,345
Response rate: 43.1%

*Furthermore, under [Workplace Survey], with regard to the one-month status in September 2010, we capped the number of employees surveyed at each workplace at 20, and then posed individual questions polling their attributes, wages, and years of employment, as well as other items (Question 28). We received 77,897 responses from long-term care workers at 7,345 workplaces, and these have been aggregated separately.

[Worker Survey]
Number of valid target workers: 51,090 
Number of valid responses: 19,535 
Response rate: 38.2%
Date of Collection 2010-11-01 ~ 2010-11-30
Survey reference day: In principle, October 1, 2010
Survey period: 2010/11/1 – 11/30
Time Period 2010 ~ 2010
Spatial Unit Japan
Sampling Procedure Probability: Simple random
[Workplace Survey]
A total of 17,030 workplaces were randomly sampled from “the list of facilities carrying out insurance-designated long-term care services (as of October 1, 2010)” in WAMNET run by Welfare and Medical Service Agency, an independent administrative corporation.

[Worker Survey]
The facility managers of the above workplaces were requested to distribute the survey questionnaire to a maximum of three employees who met the target criteria. Managers were instructed that the three employees selected should be working in the main care-related services that the company was involved in and cover different occupational or employment types.
Mode of Data Collection Self-administered questionnaire: Paper
[Workplace Survey]
“Workplace Questionnaire” for sampled workplaces were distributed and collected by mail.

[Worker Survey]
The survey was implemented using paper-based questionnaire (self- administered). Three “Worker Questionnaires” were sent in the same package to target workplaces, which were then completed and returned directly by mail by the respondents.

*Note that the aggregation of both the “Workplace Survey” and “Worker Survey” was performed by the Care Work Foundation.
Investigator Care Work Foundation
DOI 10.34500/SSJDA.0818
Sponsors (Funds) Ministry of Health, Labour and Welfare
Related Publications (by the Investigator) Please refer to the abstract in Japanese.
Related Publications (based on Secondary Analysis) List of related publications (based on Secondary Analysis)
Documentation [Questionnaire]
Major Survey Items [Workplace Survey]
(1) General overview of organization and workplace
Corporate status, management entity, operations other than long-term care services, existence of multiple workplaces, location, the time when long-term care services started, acceptance of dispatched workers from temporary agencies, long-term care services offered/type of main long-term care services, employment status of employees/number of employees, number of employees by occupation type, number of home-visit care workers/care workers employed in one year/number of people who have left。

(2) State of employment management
Over/under supply of employees, level of employee retention, creation of employment rules/clarification of working conditions, appointment of employment management officer/training attendance status

(3) Management challenges
Management challenges of long-term care services, managerial responses to revision of long-term care fees and subsidies for benefits for long-term care staff, future directions for the project, percentage of labor fees encompassed by salaries from long-term care projects and long-term care fees, management status (compared to the previous fiscal year), management of service quality,installment of long-term care devices, etc.

(4) Questions regarding home-visit care workers and care workers
Regular recruitment of workers, number and quality assessment of recruited employees, policies for preventing quick turnover and promoting retention, human resource development initiatives, human resource development policies, existence of education/training at time of employment, method of OJT, situation regarding implementing education/training in previous year, management method of home visit care workers.

(5) Individual situation of workers
Attributes (gender/age, etc.), wages, actual working days/hours.

[Worker Survey]
(1) Regarding current job
Current job (occupation type) and length of experience, rank at work, years of employment, employment status/mode of work, non-regular employees’ desire to be employed, qualifications.

(2) Terms of work and days/hours of work
Explanation of working conditions at time of employment, weekly hours/days of work/number of hours of overtime work, work at other workplaces, late night shifts.

(3) Regarding pay, etc.
Form of payment of wages, monthly before-tax income, annual income for previous year, desired wages and allowances.
(4) Regarding development of skills
Existence of training at time of employment, existence of training in health and safety, existence of supervisor, situation regarding advice from superiors, etc., number of training sessions attended in previous year, whether attended long-term staff basic training, etc.

(5) Opinion of job
Reason for choosing current job, view of current job and workplace, level of satisfaction with current job, intention to continue working/at the place of employment, workplace characteristics.

(6) Worries, anxiety, and dissatisfaction, etc. regarding work
Worries, anxiety, dissatisfaction, and so on with working conditions/workplace/users and their families, presence of work-related accidents/near-miss accidents, experience at work (sexual harassment/violence, etc.) and placement of managers/existence of service for consultation
(7) Regarding organization and workplace
Corporate status of workplace, existence of multiple workplaces and number of employees in entire organization, type of main long-term care services provided by workplace, community efforts by workplace, etc.

(8) Regarding respondent him/herself
Reason for working at current workplace/finding the job, employment status after graduation, work experience in a field other than long-term care/welfare/medical field, details of previous job/employment status, reason for leaving previous job, gender, age, highest level of educational attainment, marital status, provider for the household

*For details of survey items, please refer to the questionnaire.
Date of Release 2012/12/13
Topics in CESSDA Click here for details

Employee training
Working conditions
Social welfare systems/structures
Topics in SSJDA Social Security/Welfare
Version 1 : 2012-12-13
Notes for Users Variable and value labels are written in Japanese.