University of Tokyo

Survey Number 0911
Survey Title Fact-Finding Survey on Long-term Care Work, 2012
Depositor Care Work Foundation
Restriction of Use For detailed information, please refer to 'For Data Users' at SSJDA website.

- Apply to SSJDA. SSJDA's approval required.
Educational Purpose Available for both research and instructional purposes.
Period of Data Use Permission One year
Access to Datasets Download
Nesstar Not available
Summary This survey is comprised of two surveys: the “Fact-finding Survey on Long-term Care Work in Workplaces” (hereinafter, [Workplace Survey]) and the “Survey of Long-term Care Workers’ Employment Situation and Employment Attitudes” (hereinafter [Worker Survey]).

The [Workplace Survey] was carried out for the purpose of delineating issues regarding the work environments of workers in the long-term care industry, through the investigation and analysis of aspects such as the state of care worker employment, wages and wage systems, and the state of human resources recruitment/retention in long-term care facilities to produce basic information for use in improving employment management in such facilities.

The [Worker Survey] targeted care workers working in the long-term care industry and was carried out for the purpose of clarifying the state of employment and work systems and their views on issues relating to their work and working conditions to produce basic information for use in recruiting/retaining care workers and improving their working conditions.

The [Workplace Survey] has been implemented since 2002 (Heisei 14) and the [Worker Survey] since 2003 (Heisei 15). The 2012 (Heisei 24) survey was carried out after the establishment of an expert survey review committee, which reviewed aspects such as survey method, survey items, and contents.

In 2012, as new survey items, we added “addition of measures to improve treatment of care staff,” “method/medium of recruiting workers,” and “retirement allowance system” under [Workplace Survey], and “work-related incidents,” “existence of near-miss incidents,” “experience at work (sexual harassment/violence, etc.),” “arrangement of managers,” “presence of employee consultation” under [Worker Survey] among other things.
Data Type quantitative research
quantitative research: micro data
Universe [Workplace Survey]
Workplaces that carry out long-term care services designated by long-term care insurance

[Worker Survey]
Employees of the above workplaces who carry out long-term care work
Unit of Observation Individual,Organization
Sample Size [Workplace Survey]
Number of valid target workplaces: 17,247, number of valid responses: 7,511 (response rate: 43.5%)

*In the Workplace Survey, a question requesting information on aspects such as the attributes, wages, and length of service, etc., of the facility manager (Question 29) for the month of September in 2012 was added. As a result, information on the attributes and wages of 5,996 workplace managers (hereinafter, “managers”) was acquired.

Additionally, a question requesting information on aspects such as the individual attributes, wages, and years of employment, etc., of up to 20 care workers in each workplace (Question 29) was added. As a result, information on the attributes, wages, etc., of 73,252 long-term care workers in 7,511 workplaces was acquired, which was aggregated separately.

[Worker Survey]
Number of valid target laborers: 51,741, number of valid responses: 18,673 (Response rate: 36.1%)
Date of Collection 2012-11-01 ~ 2012-11-30
Survey reference date: as of October 1, 2012
Survey period: 2012/11/01 – 11/30
Time Period 2012 ~ 2012
Spatial Unit Japan
Sampling Procedure Probability: Simple random
[Workplace Survey]
A total of 17,500 workplaces were randomly sampled from “the list of facilities carrying out insurance-designated long-term care services (as of September 6, 2012)” in WAMNET run by Welfare and Medical Service Agency, an independent administrative corporation.

[Worker Survey]
The facility managers of the above workplaces were requested to distribute the survey questionnaire to a maximum of 3 employees who met the target criteria. Managers were instructed that the 3 employees selected should be working in the main care-related services that the company was involved in and cover different occupational or employment types.
Mode of Data Collection Self-administered questionnaire: Paper
[Workplace Survey]
“Workplace Questionnaire” for sampled workplaces were distributed and collected by mail.

[Worker Survey]
Paper-based questionnaire (self-administered)

Three “Worker Questionnaires” were sent in the same package to target workplaces, which were then completed and returned directly by the respondents by mail.

*Note that the aggregation of both the [Workplace Survey] and [Worker Survey] was performed by the Care Work Foundation.
Investigator Care Work Foundation
DOI 10.34500/SSJDA.0911
Sponsors (Funds) Ministry of Health, Labour and Welfare
Related Publications (by the Investigator) Please refer to the abstract in Japanese.
Related Publications (based on Secondary Analysis) List of related publications (based on Secondary Analysis)
Documentation [Questionnaire]
Major Survey Items [Workplace Survey]

(1) General overview of organization and workplace

Corporate status/management entity, operations other than long-term care services, existence of multiple workplaces, locations, regional classification for long-term care fees, office establishment/beginning of care work, acceptance of dispatched (haken) laborers, types of care services offered/type of main long-term care services, employment status/number of employees, number of employees by occupation type, etc.

(2) State of employment management
Home-visit care workers and care workers hired and left in a year, excess or shortage of employees, level of employee retention, creation of employment rules/clarification of working conditions, appointment of employment managers, etc.

(3) Management challenges
Issues with management of care services, subsidy for improvement of the benefits of the care staff/management response to addition of measures to improve treatment of care workers, future direction of long-term care service business, management situation (business revenue index in September 2012 with September of the previous year as 100), proportion of business revenues taken up by personnel costs, presence of retirement allowance system, introduction of long-term care and welfare equipment, effects on employees, etc. 

(4) Questions for home-visit care workers and care workers
Regular hiring of staff, number and quality assessment of newly-hired employees, prevention of quick turnover/measures to promote retention, method/medium of recruiting workers, efforts for human resource development/measures,education/training at hiring, OJT method, state of implementation of education/training in a year, management method for home visit care workers, etc.

(5) Individual situation of workers
Gender, age, occupation type, work/employment status, qualifications, hiring, years of employment, method of wage payment/basic wages/real wages/number of days worked/number of hours worked

(6) Individual situation of workplace managers
Gender, age, qualifications held, years of employment, method of wage payment, basic wages/real wages

[Worker Survey]
(1) Regarding current job
Occupation type, length of experience, rank at work, years of employment, employment status/mode of work, non-regular employee’s desire to be employed, qualifications held, etc.

(2) Regarding terms of work and days/hours of work
Explanation of working conditions at time of employment, hours/days of work/hours of overtime work (per week), work at other workplaces, late night work, etc.

(3) Regarding pay
Form of payment, usual monthly income before tax, annual income (previous year), desired wages and allowances, etc.
(4) Regarding development of skills
Existence of training at time of employment/in health and safety, existence of supervisor, state of guidance from superiors, number of training session attended in the last one year, whether or not attended care worker basic training, etc.

(5) Thoughts on job
Reasons for choosing current job, thoughts on current job and workplace, level of satisfaction with current job, intention to continue working at current workplace, workplace characteristics, etc.
(6) Worries, anxiety, dissatisfaction, etc. regarding work
Working conditions/burden of work, workplace interpersonal relationships, users and their families, state of measures taken at workplace, work-related incidents, existence of near-miss incidents, experience at work (sexual harassment/violence, etc.), allocation of managers, presence of employee consultation, etc.

(7) Regarding organization and workplace
Location, corporate status, number of employees, existence of multiple workplaces, number of employees in entire organization, type of main long-term care services, etc.

(8) Regarding respondent him/herself
Reasons/impetus for getting a job at current organization, employment status after graduation, work experience (a field other than long-term care/welfare/medical field), previous job (details/employment status/years of employment, reasons for leaving), gender, age, highest level of educational attainment, marital status, primary household earner

*For details of survey items, please refer to the questionnaire.
Date of Release
Topics in CESSDA Click here for details

Employee training
Working conditions
Social welfare systems/structures
Topics in SSJDA Social Security/Welfare
Version 1 : 2015-02-09
Notes for Users Variable and value labels are written in Japanese.