University of Tokyo

Survey Number 1062
Survey Title Fact-Finding Survey on Long-term Care Work, 2014
Depositor Care Work Foundation
Restriction of Use For detailed information, please refer to 'For Data Users' at SSJDA website.

- Apply to SSJDA. SSJDA's approval required.
Educational Purpose Available for both research and instructional purposes.
Period of Data Use Permission One year
Access to Datasets Download
Nesstar Not available
Summary This survey is comprised of two surveys: the “Fact-finding Survey on Long-term Care Work in Workplaces” (hereinafter, [Workplace Survey]) and the “Survey of Long-term Care Workers’ Employment Situation and Employment Attitudes” (hereinafter [Worker Survey]).

The [Workplace Survey] was carried out for the purpose of delineating issues regarding the work environments of workers in the long-term care industry, through the investigation and analysis of aspects such as the state of care worker employment, wages and wage systems, and the state of human resources recruitment/retention in long-term care facilities to produce basic information for use in improving employment management in such facilities.

The [Worker Survey] targeted care workers working in the long-term care industry and was carried out for the purpose of clarifying the state of employment and work systems and their views on issues relating to their work and working conditions to produce basic information for use in recruiting/retaining care workers and improving their working conditions.

The [Workplace Survey] has been carried out since 2002 (Heisei 14), while the Worker Survey has been carried out since 2003 (Heisei 15). The 2012 (Heisei 24) survey was carried out after the establishment of an expert survey review committee, which reviewed aspects such as survey method, survey items, and contents.

“Career Grading System for Long-term Professionals,” “Dissemination of Balance Support Systems for Long-Term Care and Understanding the Actual Conditions of Employees,” and “Initiatives at the Community” were added to the [Workplace Survey]. In the [Worker Survey], “Accidents or Injuries at the Workplace,” “Experience with Minor Incidents,” “Experiences at the Workplace (e.g., sexual harassment or physical violence),” “Allocation of Managers,” “Presence of a Consultation Counter,” and “Long-Term Care of Family Members, Balance of Work and Long-term, and Workplace Conditions” were added newly, as survey items of 2014.
Data Type quantitative research
quantitative research: micro data
Universe [Workplace Survey]
Workplaces that carry out long-term care services designated by long-term care insurance

[Worker Survey]
Employees of the above workplaces, who carry out long-term care work
Unit of Observation Individual,Organization
Sample Size [Workplace Survey]
Number of valid target workplaces: 17,295, number of valid responses: 8,317 (response rate: 48.1%)

*In the Workplace Survey, a question requesting information on aspects such as the attributes, wages, and length of service, etc., of the facility manager (Question 29) for the month of September in 2014 was added. As a result, information on the attributes and wages of 6,662 workplace managers (hereinafter, “managers”) was acquired.

Additionally, a question requesting information on aspects such as the individual attributes, wages, and length of service, etc., of up to 20 care workers in each facility (Question 29) was added. As a result, information on the attributes, wages, etc., of 78,217 long-term care workers in 8,260 workplaces was acquired, which was aggregated separately.

[Worker Survey]
Number of valid target workers: 51,885 people, number of valid responses: 20,334 people (Response rate: 39.2%)
Date of Collection 2014-10-01 ~ 2014-10-31
Survey reference date: As of October 1, 2014
Survey period:2014/10/01 – 10/31
Time Period 2014 ~ 2014
Spatial Unit Japan
Sampling Procedure Probability: Simple random
[Workplace Survey]
A total of 17,500 workplaces were randomly sampled from facilities that, based on public long-term care information system databases, carry out insurance-designated long-term care services (hereinafter, “long-term care service”) (as the directories were differentiated by type of long-term care service, identification processing was conducted by identifying facilities with the same name (organization name) in the same location etc.)

[Worker Survey]
The facility managers of the above workplaces were requested to distribute the survey questionnaire to a maximum of three employees who met the target criteria. Managers were instructed that the three employees selected should be working in the main care-related services that the company was involved in and cover different occupational or employment types.
Mode of Data Collection Self-administered questionnaire: Paper
[Workplace Survey]
“Workplace Questionnaire” for sampled workplaces were distributed and collected by mail.

[Worker Survey]
Paper-based questionnaire (self-administered)

Three “Worker Questionnaires” were sent in the same package to target workplaces, which were then completed and returned directly by post by the respondents.

*Note that the aggregation of both the “Workplace Survey” and “Worker Survey” was performed by the Care Work Foundation.
Investigator Care Work Foundation
DOI 10.34500/SSJDA.1062
Sponsors (Funds) Ministry of Health, Labour and Welfare
Related Publications (by the Investigator) Please refer to the abstract in Japanese.
Related Publications (based on Secondary Analysis) List of related publications (based on Secondary Analysis)
Documentation Workplace Survey Questionnaire 】 【 Worker Survey Questionnaire
Major Survey Items [Workplace Survey]
(1) General overview of organization and workplace
Corporate status (management entity), operations other than long-term care services,existence of multiple workplaces, location, regional classification for calculation of long-term care fees, establishment of workplace/year when long-term care services started, acceptance of dispatched workers, type of long-term care service provided (capacity and days used in a month) and main types of long-term care service (long-term care level), form of employment of employees, number of employees, number of employees by occupation type, etc.

(2) State of employment management
The number of visiting caregivers and long-term care workers recruited and dismissed in the last year, excess or insufficiency of employees, retention status of employees, dissemination of balance support systems for long-term care, understanding the situation of employees with long-term care problems and the balance assistance that they need, the nomination of employment manager, and others.

(3) Management challenges
Problems with the management of long-term care service, administrative policies concerning the additional remuneration for long-term care workers, the future direction of the business, business conditions (business revenue index of September 2014 with the business revenue of September of the previous year as 100), The percentage of business revenues taken up by personnel costs, initiatives in the community, and others.

(4) Regarding home-visit care workers and care workers
Human resource development initiatives and policies

(5) Individual situation of workers
Attributes (gender, age, etc.), wages, actual working days/hours, etc.

(6) Individual situation of workplace managers
Attributes (gender, age, etc.), wages, etc.

[Worker Survey]
(1) Regarding current job
Work currently engaged in, main work, years of experience, position, years of continuous service, form of employment, working form of non-regular employees and expectations to become regular employees, qualifications (owned/desired), and others.

(2) Terms of work and days/hours of work
Explanation of working conditions at time of employment, weekly hours/days of work, number of hours of overtime work, work situation outside the workplace, late-night work, and others.

(3) Regarding pay, etc.
Form of payment of wages, monthly income before tax, state of employment in previous year, annual income, desired wages, allowances, etc.
(4) Regarding development of skills
Existence of training/training in health and safety at time of employment, existence of supervisor, situation regarding advice from superiors, etc., number of training sessions attended in previous year, etc.

(5) Opinion of job
Reason for choosing current job, view of current job and workplace, level of satisfaction with current job, intention to continue, workplace characteristics, etc.
(6) Worries, anxiety, and dissatisfaction, etc. regarding work
Details of the working conditions, human relations at the workplace, users and their families, initiatives at the workplace, accidents or injuries at the workplace, experience with minor incidents, experiences at the workplace (e.g., sexual harassment or physical violence), allocation of managers, the presence of a consultation counter, and others.

(7) Regarding organization and workplace
Location, corporate status, number of employees in workplace, existence of multiple workplaces, number of employees in entire organization, type of main long-term care services, etc.

(8) Regarding the respondent himself/herself
Reason for applying for this job, work experience (other than in the field of long-term care, welfare, or medical care), previous job (relation with long-term care service, form of employment, years of continuous service, and reason for leaving), gender, age, highest level of educational attainment, marital status, primary household earner, family long-term, balance of work and long-term, and situation of the workplace.

*For details on survey items, please refer to the questionnaire.
Date of Release 2017/06/26
Topics in CESSDA Click here for details

Employee training
Working conditions
Social welfare systems/structures
Topics in SSJDA Social Security/Welfare
Version 1 : 2017-06-26
Notes for Users