University of Tokyo

Abstract
Survey Number H008
Survey Title Questionnaire on Work and Abilities in Home Help Service, 2004
Depositor Hiroki Sato
(Former Name:Department of Research on the Staffing Industry, Institute of Social Science, The University of Tokyo)
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Educational Purpose Only available for research.
Period of Data Use Permission One year
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Summary  The Department of Research on the Staffing Industry, Institute of Social Science, the University of Tokyo has established the "Study Group on the Capacity Development and Human Resources Management of Home Help Workers" and is conducting a survey as a component of research aimed at presenting a model for correspondence between nursing care work and capacity and the proposal of a capacity development-type personnel treatment system.
 The purpose of this survey was to obtain basic data to inform the ideal personnel treatment system for nursing care services by grasping the actual conditions pertaining to home help workers’ duties, performance, and awareness of their work.
 For this purpose, the survey items addressed occupational abilities related to nursing care work, the scope of home helpers' work, their occupational history, working conditions, knowledge, and skills, the development of the necessary abilities to deliver nursing care, the attractiveness of home helpers' work, future hopes, and service providers’ efforts to support home helpers and their clients.
Data Type quantitative research: micro data
Universe All registered helpers who started operation in September 2004 at 35 offices of Company F, Inc.
Unit of Observation Individual
Sample Size A sample of 3,334, number of valid responses: 1,450(rate of effective return: 43.5%)
Date of Collection 2004-11-01 ~ 2004-11-01
2004/11/01
Time Period 2004 ~ 2004
Spatial Unit
Sampling Procedure
Mode of Data Collection Questionnaire-based survey (self-administered)
*Surveys distributed and collected via mail (Respondents returned the surveys to the Institute of Social Science, the University of Tokyo via direct collection box.)
Investigator Department of Research on the Staffing Industry, Institute of Social Science, The University of Tokyo
DOI 10.34500/SSJDA.H008
Sponsors (Funds)
Related Publications (by the Investigator) Please refer to the abstract in Japanese.
Related Publications (based on Secondary Analysis) List of related publications (based on Secondary Analysis)
Documentation Questionnaire
Major Survey Items (1) Respondents’ characteristics
Gender,age,last school attended,experience studying at a university/vocational school related to welfare, marital status,person in the household who bears the most living expenses, etc.  
 
(2) Occupational ability related to nursing care work
Amount of work one person can do in each nursing care field (meal care, going out, health check, emergency response, collaboration), etc.  
 
(3) Scope of home helpers’ work and occupational history
Work the office prohibits even if a user requests it, duties home helpers have performed (itemized), respondent’s status at the time they first applied for a nursing care job, reasons the respondent pursued a nursing care job, reasons the respondent chose the service provider with whom they are currently affiliated, provisions of the respondent’s employment contract, work experience in homes/at facilities, details of the respondent’s experience of nursing care work as a home helper thus far, etc.  
 
(4) Work situation
Work status for the past month, average time the respondent spends at work during a normal month, whether the respondent’s working hours have been adjusted so that their annual income does not exceed a certain amount, preferences regarding working style at Company F (number of days worked, number of hours worked, job description), etc.  
 
(5) Knowledge, skills, and the development of abilities necessary to deliver nursing care
Current qualifications, qualifications the respondent is desirous of obtaining, home helper training, other education and training, respondent’s skill development aspirations, necessary nursing-related knowledge and skills the respondent wishes to acquire (by category), etc.  
 
(6) Attractiveness of work as a home helper
Attractiveness of work as a home helper (whether there are opportunities to utilize one's qualifications, derived sense of utility while caring for parents and other family members, freedom to work at one's own convenience), etc.  
 
(7) Hopes for the future
Duration for which the respondent expects to continue working as a home helper, date of respondent’s expected resignation from the company to which they currently belong, respondent’s desired employment status, respondent’s desired future job or career (by category), etc.  
 
(8) Service providers’/office managers’ efforts
Creation of guidance content that meets users’ wishes, prompt response to users’ complaints, assignment of work according to helpers’ abilities and preferences, fair evaluation of helpers’ performance, collection and sharing of near-miss information and problem cases, etc.  
 
*For details of survey items, please refer to the questionnaire.
Date of Release 2014/12/15
Topics in CESSDA Click here for details

Employee training
Working conditions
SOCIAL WELFARE POLICY AND SYSTEMS
Topics in SSJDA Employment/Labor
Version 1 : 2014-12-15
Notes for Users Variable and value labels are written in Japanese.