University of Tokyo

Survey Number 0598
Survey Title Fact-Finding Survey on Long-term Care Work, 2007
Depositor Care Work Foundation
Restriction of Use For detailed information, please refer to 'For Data Users' on the SSJDA website.

- Apply to SSJDA. SSJDA's approval is required.
Educational Purpose Available for both research and instructional purposes.
Period of Data Use Permission One year
Access to Datasets Download
SSJDA Data Analysis Not available
Summary The Care Work Foundation is a corporation designated by the Minister of Health, Labour and Welfare under the Act on Improvement of Employment Management and Other Matters for Care Workers (1992). With a view to promoting the securement of long-term care workers and the welfare and stable employment of such workers, the Foundation’s activities creating employment opportunities and improving working conditions in the long-term care sector, and improving the management of long-term care workers. As part of these activities, it conducts data-gathering and research related to the employment and welfare of long-term care workers.

This survey comprises two surveys: the “Fact-finding survey on long-term care work in workplaces” and the “Survey of long-term care workers’ employment situation and employment attitudes” which were carried out in 2007.

“Fact-finding survey on long-term care work in workplaces” (hereinafter, [Workplace Survey]) was carried out for the purpose of delineating issues regarding the work environments of workers in the long-term care industry, through the investigation and analysis of aspects such as the state of care worker employment, wages and wage systems, and the state of human resources recruitment/retention in long-term care facilities to produce basic information for use in improving employment management in such facilities.

The [Workplace Survey] has been conducted annually since 2002 (Heisei 14). This survey includes detailed coverage of additional survey items on topics including employment management, human resource development, and actual days/hours of work. Please note that there are some differences between 2006 and 2007 survey questionnaires and question format, making it difficult to compare “daily wage workers” and “hourly wage workers.”

At the same time as the Workplace Survey, a “Survey of long-term care workers’ employment situation and employment attitudes” (hereafter the “Worker Survey”) was conducted targeting care workers in workplaces in the long-term care industry. The aim was to ascertain the state of employment and mode of work and care workers’ views on issues related to work and working-condition to furnish basic materials for the improvement of their working conditions and recruitment.

The worker survey has been conducted since 2002 (Heisei 14).
Data Type quantitative research: micro data
Universe [Workplace Survey]
Workplaces that carry out long-term care services designated by long-term care insurance

[Worker Survey]
Employees of the above workplaces, who carry out long-term care work
Unit of Observation Individual,Organization
Sample Size [Workplace Survey]
Number of extracted sample (numbers of questionnaires distributed): 17,146 workplaces
Number of valid target workplaces: 16,751 workplaces
Number of valid responses: 4,783 workplaces
Valid response rate: 28.6%
*Regarding the employment status, working conditions, and other individual circumstances of long-term care workers who work in the workplaces that responded (Question 36), responses on 41,593 long-term care workers were received from 4,308 workplaces and have been aggregated separately.

[Worker Survey]
Sample size (total number of questionnaires distributed): 51,438 people
Number of valid responses: 13,089 people
Valid response rate: 26.0% (percentage of valid responses)
Date of Collection 2007-11-15 ~ 2007-12-21
Survey reference date: in principle, as of October 1, 2007
Time Period 2007 ~ 2007
Spatial Unit Japan
Survey period: 2007/11/15 – 12/21
Sampling Procedure Probability: Simple random
[Workplace Survey]
Workplaces were extracted (17,146 organizations: approximately ¼ extracted at random) from the Welfare and Medical Service Agency’s WAMNET “list of facilities carrying out insurance-designated long-term care services (as of October 1, 2007)” as providing long-term care services designated by long-term care insurance (hereinafter, “long-term care services”) (after processing to combine organizations with the same address, same applicant name (incorporated name), etc., because the list has separate entries for each long-term care service), and used as the targets for the survey of workplaces.
Valid number of responses excluding business closures, cessation, and unknown: 16,751

[Worker Survey]
The Worker Survey was conducted on 51,438 workers engaged in long-term care work who are employed at the surveyed workplaces.
Mode of Data Collection Self-administered questionnaire: Paper
[Workplace Survey]
The “questionnaire for the Workplace Survey” was distributed to the extracted workplaces by mail and collected by mail.

[Worker Survey]
Questionnaire survey (self-administered).
Three copies of the “questionnaire for the Worker Survey” were enclosed for the sampled workplaces for the Workplace Survey, and workplace managers were requested to distribute the questionnaires to no more than 3 workers. They were requested to select the 3 workers from different occupation types and employment status among the employees engaged in the primary “long-term care service” provided at the workplace, and the questionnaires were collected directly from respondents by mail. Responses were aggregated at the Care Work Foundation.
Investigator Care Work Foundation
DOI 10.34500/SSJDA.0598
Sponsors (Funds)
Related Publications (by the Investigator) [Workplace Survey][Worker Survey]
Related Publications (based on Secondary Analysis) List of related publications (based on Secondary Analysis)
Major Survey Items [Workplace Survey]

(1) General overview of organization and workplace
- Corporate status (management entity)
- Conducting businesses other than long-term care services
- Whether or not there are multiple workplaces
- Locations of workplaces (by prefecture), locations of workplaces (by municipality)
- Proportion of computed long-term care compensation by regional division
- Opening of workplaces, month and year when the long-term care business opened
- Types of long-term care services provided, primary type of long-term care service
- Number of employees in workplace (by employment status)
- Number of employees by occupation type
- Number of registered helpers
- Desirable ratio of regular employees
- Whether or not accepting dispatched laborers (haken rodosha)

(2) State of employment management
- Whether or not employment regulations have been prepared for non-regular employees
- Method of clarifying working conditions for non-regular employees at the time of employment
- Surplus or shortfall of employees by occupation type
- Home-visit care workers and care workers hired and left in a year/state of early leaving workers
- Routes for hiring personnel and the most effective hiring method/medium
- Important items when hiring an employee
- Evaluation of number/quality of newly hired employees
- State of employee retention/retention rate
- Strategies for preventing early leaving/promoting retention, most effective strategy
- Method of managing home-visit care workers
- Appointment of employment managers/state of attending lectures

(3) State of education/training for home-visit care workers and care staff
- Education/training at hiring
- OJT methods
- Implementation of education/training, etc. in the past year
- Efforts for personnel development (comparisons with competitors)
- Strategies for personnel development
- Problems with efforts for personnel development

(4) State of provision of benefits/welfare for home-visit care workers and care staff
- State of granting paid annual leave
- State of conducting health checkups
- Subscription to employment insurance, health insurance/employees’ pension insurance, etc.

(5) Operational issues
- Management situation (business revenue index in September 2007 with March of 2006 as 100),
- State of responding to management efficiency
- Problems in operating long-term care services
- Level of satisfaction of users and users’ family
- State of revenue and expenses of long-term care business

(6) Long-term care workers’ individual circumstances
  (*The data for this item (Question 36) is in a separate file.)
- Gender/age/occupation type/employment status/mode of work,/registered helper/qualifications held/years of employment/wage payment type/ wages not including overtime/actual wages/number of days actually worked/number of hours actually worked

[Worker Survey]

(1) Current job
- Location of the workplace (Prefecture),location of workplace (Municipality)
- Corporate status (managing entity) of workplace
- Size of workplace by number of employees, whether or not there are multiple workplaces, size of the entire organization by number of employees
- Primary type of long-term care service at workplace
- Jobs respondent is engaged in (occupation type), years of experience
¬- Rank at work
- Years of employment
- Employment status/mode of work, ratio of non-regular employee’s prescribed working hours to regular employee’s, whether or not there are registered helpers
- Qualifications respondent holds, qualifications that help for the job or wants to acquire in the future

(2) Working days and working hours, etc.
- Working days per week/working hours/number of overtime hours
- Whether respondent works at other workplaces
- Work shift time period

(3)Wages, etc.
- Form of wage payment, hourly wage amount, daily wage amount
- Monthly income before tax
- Annual income last year
- Desires for wages, allowances, etc.

(4) Skill development
- Presence or absence of training at the time of employment and training period
- Presence or absence of someone in charge of guidance
- Whether or not superiors, etc. provide guidance, etc.
- Level of improvement of long-term care skills through guidance, etc.
- Whether or not respondent has attended training sessions in the past one year and the number of sessions attended
- State of attending long-term care staff basic training/learning method/ training agencies

(5) Thoughts about job
- Reasons for choosing current job
- Level of satisfaction with current job (11 items)
- Intention to continue current job at current workplace

(6) Worries, concerns, dissatisfaction, etc. with work and experience at care service work
- Worries, concerns, dissatisfaction, etc., with working conditions, etc.
- Worries, concerns, dissatisfaction, etc., with users and their families
- Worries, concerns, dissatisfaction, etc. with personal relationships in the workplace, etc.
- Resolving worries, concerns, dissatisfaction, etc., with the state of efforts in the workplace and with work
- Whether or not there have been work-related accidents or near-miss incidents
- Experiences on the job (sexual harassment/violence, etc.) and allocation of managers, presence of consultation,state of reporting and solution of problems

(7) Attributes, employment history, etc.
- Presence of a previous job and its details
- Employment status of the previous care work and reasons for leaving
- Reasons for accepting the job at the current workplace
- Gender
- Age
- State of the primary household earner
Date of Release 2009/10/13
Topics in CESSDA Click here for details

Employee training
Working conditions
Social welfare systems/structures
Topics in SSJDA Social Security/Welfare
Version 1 : 2009-10-13
Notes for Users Variable and value labels are written in Japanese.