University of Tokyo

Abstract
Survey Number 0282
Survey Title Survey on Companies/Workplaces that Create a Positive Working Environment, 1992
Depositor Former Tokyo Metropolitan Institute of Labor
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Summary There has been a rapid change in the material and social character of the workplace, along with new business trends. At a macro level, with the softening economy and service economy, there has been a remarkable enhancement including business diversification, introduction and utilization of ME systems, responding to globalization, and aging of employees. Additionally, at a micro level at a workplace, changes occur, such as new diverse occupations and employment status, generation gaps in the social awareness, emergence of women in the workplace, changes in career consciousness, increase in the foreign workforce and well-educated employees, and various kinds of stress that lead to changes in labor management. Under these situations, the factors are considered ripples or wavelets that are not clearly perceived by individuals or the workplace. Therefore, the purpose of this research is to investigate these ripples or wavelets from the perspective of vertical and horizontal human relationships in the workplace. This research consisted of a company survey and an individual survey.
Universe Company survey: Companies operating in Tokyo
Individual survey: Employees residing in Tokyo
Unit of Observation Individual,Organization
Sample Size
Effective distributionEffective responseEffective response rate
[Company survey] 1,49134323.0%
[Individual survey]
Questionnaire distributed in three districts
(Nerima, Edogawa, Machida)
3,27059518.2%
Questionnaire distributed through companies1,24258947.4%
Total4,5121,18426.2%
Time Period [Company survey] October 1992
[Individual survey] November 1992
Spatial Unit
Sampling Procedure [Company survey] From the employment status survey of Metropolitan Tokyo, 1,500 samples were abstracted by controlling the company size and industry.

Number of employeesManufacturing industry Service industry Total
30-49250250500
50-99250250500
100-299250 250 500

[Individual survey] There were a total of 3,000 individuals, aged between 20 and 65 years, and abstracted from the Basic Resident Register of the three districts in Tokyo (Nerima ward, Edogawa ward, and Machida city). Individuals were abstracted at regular intervals, ending up with a total of 1,000 samples from every district. Through the company contact, 2,000 individuals were expected to participate, although the actual number of participants was below 2,000, and a few samples were added from the Basic Resident Register.
All participating companies were requested to ask their employees to participate in the survey. In all, 51 companies accepted the request (an effective response of 14.9% from among the 343 companies)
Mode of Data Collection Self-report questionnaires were distributed and returned by mail.
Investigator Former Tokyo Metropolitan Labor Research Institute
Sponsors (Funds)
Related Publications (by the Investigator) Shokuba, Shokugyo seikatsu ni okeru sazanami [Ripples in the workplace and occupational life], Roshi Kankei Kenkyu [Study of labor relations], Vol.15, March 1994, Tokyo Metropolitan Labor Research Institute.
Related Publications (based on Secondary Analysis) List of related publications (based on Secondary Analysis)
Documentation [Chosa-hyo(Company survey)][Chosa-hyo(Individual survey)]
Major Survey Items Questionnaire items:

[Company survey]
(1) Face sheet:
Number of years since establishment, industry, number of employees, full-time and part-time female employees, age structure, average age, and increase/decrease in the number of full-time employees.

(2) Current status of management:
Employee shortage; recent business performance; employee performance evaluation; strategy for hiring, retention, and training; and outstanding points in the management.

(3) Human relations:
Relations between sex and age group, relations between full-time and part-time employees, change in human relations in the workplace, and countermeasures taken.

[Individual survey]
(1) Face sheet:
Sex, age, education, spouse, tenure, number of jobs switched, employment status, management position, occupation, industry, number of employees in R's company.

(2) Workplace characteristics:
Range of the workplace, number of employees, number of people who can/cannot get along with each other, ratio of female employees, age structure, ratio of part-time employees, the method of proceeding with work, characteristics of managers, sense of belonging to the workplace, management style, easiness of work, attitude toward work, spare time, economic allowance, and job/workplace satisfaction/dissatisfaction.

(3) Human relations:
Relations with supervisors, subordinates, and co-workers; relations with opposite sex; workplace atmosphere; relations between age groups; relations between mid-career hires and employees since graduating from school; and reasons for continuing with current employee.
Date of Release 2003/05/09
Version Registered on May 9, 2003
Topics Employment/Labor
Notes for Users Data sets are written in Japanese.