| Abstract | ||
| Survey Number | 0298 | |
| Survey Title | Survey on Human Resource Traning and Skills Development among At-home Care Service Businesses, 2001 | |
| Depositor | JTUC Research Institute for Advancement of Living Standards (Former Name:Research Institute for Advancement of Living Standards) | |
| Restriction of Use |
For detailed information, please refer to 'For Data Users' at SSJDA website.
- Apply to SSJDA. SSJDA's approval is required. |
|
| Educational Purpose | Only available for research. | |
| Period of Data Use Permission | One year | |
| Access to Datasets | Download | |
| SSJDA Data Analysis | Not available | |
| Examples of Citations and Acknowledgments |
When presenting the results of the secondary analysis, please specify the source of the individual data used by including the following sentence: The data for this secondary analysis, "Survey on Human Resource Traning and Skills Development among At-home Care Service Businesses, 2001, (JTUC Research Institute for Advancement of Living Standards)" was provided by the Social Science Japan Data Archive, Center for Social Research and Data Archives, Institute of Social Science, The University of Tokyo. https://doi.org/10.34500/SSJDA.0298 *In cases where you have used multiple surveys from the same series, you can shorten the sentence by focusing only on the series name or by grouping the survey years together. If you have any questions, please contact us. E-mail: ssjda@iss.u-tokyo.ac.jp |
|
| Summary |
In the home-care service business, the quality of services depends on the work involvement, skills, and knowledge of the home helpers who are responsible for providing services. Many of the home care service providers have registered or part-time helpers, and few of them have an employment system that allows them to continue working and improve their skills. The key to improving the quality of home care services is to develop the skills of the helpers. The RENGO Research Institute for the Development of Lifestyles conducted a "Survey of Families of People in Need of Care" in February and March 2001 to ascertain the needs for care services on the part of service consumers, and a "Home Help Service Worker Questionnaire" to ascertain the overall working conditions of home helpers. If issues on the service provider side could be clarified by targeting home care service providers, it would be possible to clarify the needs and issues on both the service provider and demand side surrounding the home care service business. This study was therefore planned. The focus of the study was narrowed down to the home-visit care business within the home-care service business, and a questionnaire survey on "human resource development and utilization" was conducted among designated home-visit care service providers. In addition, interviews with related organizations were also conducted. The purpose of the survey was to clarify the actual conditions and problems of recruitment, skill development, and treatment of service workers at home care service providers, focusing on home helpers, who are the leading players in care services, and to provide essential data for improving the quality of care services in the future. The purpose of this study is to provide essential data for improving the quality of long-term care services in the future. This study, entitled "Training and Utilization of Human Resources in the Home Care Service Business," was conducted as part of the "Project for Promotion of Health Promotion for the Elderly" (a project to support the promotion and establishment of the long-term care insurance system) of the Ministry of Health, Labour and Welfare's Bureau of Labor and Health in fiscal 2001. |
|
| Data Type | quantitative research: micro data | |
| Universe | Designated home care providers | |
| Unit of Observation | Organization | |
| Sample Size |
Number of surveyed providers: 5,107 Number distributed: 5,055 Number of responses: 1,428 (response rate 28.2%) |
|
| Date of Collection |
2001-11 ~ 2001-12 2001/11 – 2001/12 |
|
| Time Period |
2001 ~ 2001 |
|
| Spatial Unit | All over Japan | |
| Sampling Procedure | From a list of 14,759 business establishments registered as designated "home-visit care" service providers on the WAM NET of the Japan Social Welfare and Medical Service Agency as of the end of August 2001, we collated names to create a list of 11,573 corporations based on the same corporation. From this list, 5,000 businesses (corporations) were randomly selected. The home-care service providers range in size from a small business with one corporation and one office to a corporation with several hundred service centers across the country. Therefore, we included 107 companies affiliated with the Japan Home Care Service Association that were omitted from the list of 5,000 companies, making a total of 5,107 companies eligible for the survey. | |
| Mode of Data Collection |
The questionnaire was distributed by mail in mid-November 2001. Of these, 32 were returned to an unknown address. There were 16 telephone notifications that the survey could not be completed due to business discontinuation, and 4 blank questionnaires were returned due to business discontinuation (52 in total), which means that questionnaires were distributed to 5,055 businesses in total. By the end of December, 1,459 questionnaires were collected by mail (response rate 28.9%). Thirty-three questionnaires were collected after the beginning of January, but these were not included in the summary. Because some of the collected samples were incomplete, 31 samples with a response rate of less than 50% for all questions were excluded from the summary. Therefore, 1,428 cases were included in the tabulation and analysis. |
|
| Investigator |
|
|
| DOI | https://doi.org/10.34500/SSJDA.0298 | |
| Sponsors (Funds) |
|
|
| Related Publications (by the Investigator) | Please refer to the abstract in Japanese. | |
| Related Publications (based on Secondary Analysis) | List of related publications (based on Secondary Analysis) | |
| Documentation | [Questionnaire] | |
| Major Survey Items |
Face items: Type of management, number of offices and areas of operation, history of entry into the home care service business, when the entity was established, when the care service business was started, and the primary area of operation Questionnaire items: (1) Outline of business Business fields, trends in business management since the implementation of the long-term care insurance system (trends in sales and income/expenses, business lines, sales, the composition of sales by service type, personnel cost ratio, customer trends), the future direction of business development, development of helper stations, the relationship between home-care services and other services, essential management issues, and the business philosophy (2) Composition of employees The number and composition of employees in the nursing care service sector and the home-care service sector (3) Recruitment and employment management <Recruting> The degree to which the number of helpers is sufficient, the company's approach to securing human resources (in-house training or qualified/experienced workers), the number of applications in response to recruitment, the criteria the company emphasizes when hiring helpers, the status of retention of helpers, and the reasons why helpers leave the company. <Working hours and employment management> Late-night workers, workers on holidays, overtime hours of regular helpers, reasons for overtime work, working conditions of part-time/registered helpers, average daily service hours of part-time/registered helpers, handling of travel time and waiting time of helpers, difficulties in employment management, consultation system when helpers have problems <Dealing with customer complaints> Existence or non-existence of a system to receive complaints from clients, and handling of complaints from clients (4) Status of implementation of skill development and education/training Status of implementation of skills development, education and training after employment, the purpose of skills development, the content of on-the-job training (OJT), the status of support for personal self-development, response to "acquisition of qualifications" such as care worker or helper level 1, and "occupational skills" that the company wants employees to acquire (5) Personnel treatment system Criteria that are important in personnel treatment and the possibility of changing the employment status of helpers (6) Relationship between efforts to standardize services and skill development The degree to which helpers are familiar with care plans and the existence of manuals to ensure the quality of services |
|
| Date of Release | 2003/11/10 | |
| Topics in CESSDA |
Click here for details Labour relations/conflict Working conditions SOCIAL WELFARE POLICY AND SYSTEMS |
|
| Topics in SSJDA | Social Security/Welfare Employment/Labor | |
| Version | 1 ： 2003-11-10 | |
| Notes for Users | Variable and value labels are written in Japanese. |