Stocks shared by the Japanese  ( . )% (N=100)
less than 50%            23.0
50% to less than 75%     27.0
75% to less than 100%    29.0
100%                 　  21.0
Stocks shared by others ( )  ( . )%


Q.5 Employees(including managers)

Total  ( )
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)
         　　I 　II 　III
> 500      44.0 29.5 34.3
151-500    28.0 38.5 35.0
0-150      27.0 29.5 28.7
N.A.      　1.0　2.5　2.0

By nationality
Indonesians  ( )
the Japanese  ( )
others ( )  ( )

By sex
  Male  ( )
  Female  ( )

By education
University or above (incl. diploma)  ( )
Academy (Poli-tech)  ( )
High school  ( )
Junior high school  ( )
Elementary school  ( )
Others  ( )


B. Performance

Q.6 Sales in FY 1998 (prediction)

Rp.orUS$ ( , , )million
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                          I    II  III
    > 50000 million Rp.  35.0 24.5 28.0
10001-50000 million Rp.  39.0 24.0 29.0
    0-10000 million Rp.  15.0 40.0 31.7
    N.A.                 11.0 11.5 11.3

Q.7 Real Sales Change

If sales in FY 1996 equals to 100,
(Note:I Japan II Indonesia III Total )(mean)

                          　　   I   　 II    III
Sales in FY 1997 is      ( . ) 132.1  116.4  121.8
Sales in FY 1998 is      ( . ) 131.9   85.0  101.1
Sales in FY 1999 will be ( . ) 134.7   84.1  100.5

Q.8 Real Profit Change

If the profit in FY 1996 equals to 100,
(Note:I Japan II Indonesia III Total )(mean)
                                 　　　I     II　　III
The profit in FY 1997 is      ( . )　63.3   98.1   87.3
The profit in FY 1998 is      ( . )　68.9   63.2   65.0
The profit in FY 1999 will be ( . ) 101.6   64.3   75.3

Q.9 What is your company's competitive edge? Please choose appropriate answers from among the following (multiple choice answers).

(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)
                                     　　　　　    I 　 II　III
1. Do not have any particular competitive edge.   0.0　4.0　2.7
2. Low prices due to cheap labor.             　 15.0　7.5 10.0
3. Originality of products.                    　46.0 32.5 37.0
4. Good after-sales service.                     28.0 31.5 30.3
5. High quality of products.                     79.0 62.0 67.7
6. Short delivery.                            　 33.0 39.5 37.3
7. Good marketing.                         　　  28.0 29.5 29.0
8. Low prices due to automation.            　　  5.0　5.5　5.3
9. Others( )                             　　　　 5.0 14.0 11.0
N.A.                                       　　　 1.0　0.0　0.3


C. Market and Procurement Strategy

Q.10 Ratio of sales for domestic markets and export (in sales)

(Note:I Japan II Indonesia III Total )(mean)
                       I    II    III
Domestic market  ( )% 48.4  64.6  59.3
Export           ( )%


Q.11 What is your company's market strategy in the near future? Please choose an appropriate answer from among the following.

(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)
                                              　　　　　 I　　II　 III
1. Not plan any change in the strategy, and just maintain
the strategy of domestic market orientation.            12.0 18.0 16.0
2. Not plan any change in the strategy, and just maintain
the strategy of export orientation.                     23.0 13.5 16.7
3. Place more importance on overseas markets gradually,
rather than the domestic market.                      　42.0 28.0 32.7
4. Place more importance on the domestic market gradually,
rather than overseas markets.                        　　8.0 22.0 17.3
5. Others ( )                                   　　　　15.0 18.5 17.3


Q.12 Ratio of raw materials procured domestically and from abroad (in cash)

(Note:I Japan II Indonesia III Total )(mean)
                          　 I     II   III
Procured domestically  ( )% 43.1  72.7  63.0
Procured from abroad   ( )%


D. Production Control
Please answer the following questions, taking up a product that sells best in terms of sales.

Q.13 Inventory control. What is your inventory control policy on finished products? Please choose an appropriate answer from among the following.

(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)
                                                  　　　　　　　  I 　II 　III
1. The company does not have any inventory control policies
and produces its products as for as conditions permit.         　7.0　8.0　7.7
2. The company does not have any stock of finished product
because it produces according to individual users' orders.      22.0 38.0 32.7
3. The company is supposed to have only little stock or stock
that equals to a few hour production volume.                 　　6.0　3.0　4.0
4. The company is supposed to have stock of two week
production volume or less.                              　　　　22.0 15.0 17.3
5. The company is supposed to have stock of one-month
production volume or less.                              　　　　24.0 18.0 20.0
6. The company is supposed to have stock of three-month
production volume or less.                              　　　　11.0　9.0　9.7
7. The company is supposed to have stock of more than
three-month production volume.                           　　　　1.0　1.5　1.3
8. Others ( )                                         　　　　　 6.0　6.5　6.3
N.A.                                                   　　　　　1.0　1.0　1.0


Q.14 Quality control. Does your company have a division which is responsible for quality control (or quality assurance)?

(Note:I Japan (N=100) II Indonesia (N=200) )(%)
                            　　　 I 　II
1. Yes, the company does.        93.0 89.5
2. No, the company does not.      6.0　7.0
3. Others ( )

Q.15 What is your company's inspection method? Please choose appropriate answers from among the following (multiple choice answers).
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                         　　　　 I 　II　 III
1. No inspection is needed.                   　 1.0　0.0　0.3
2. Self inspection conducted by workers.        58.0 46.0 50.0
3. Inspectors are allocated among processes.    63.0 60.0 61.0
4. Final inspection of a whole lot.             51.0 42.5 45.3
5. Final inspection of samples.                 48.0 28.0 34.7
6. Others.                                 　　　6.0　4.5　5.0


Q.16 Has your company already gotten any ISO (International Organization for Standardization) qualifications?

(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                         　　　　   I 　II　III
1. Yes, the company has.                       　 41.0 24.0 29.7
  -> What institute has given the company
     the ISO qualification?
       1. an Indonesian certification institute
       2. a branch of a foreign certification institute
       (Country: )

2. No, the company has not, but it is now planning
for application or applying.                      44.0 50.0 48.0
3. No, the company has not and it does not have
any plan to get any of them.                     　9.0 22.5 18.0
4. Does not know what the ISO qualifications are.
5. Others ( )                               　　　 6.0　3.5　4.3


Q.17 What is your company's quality policy? Please choose the most appropriate statement from among the following.
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                                 　　　　　 I　 II　 III
1. Quality has to be built in products in production
processes.                                        　　　　81.0 75.5 77.3
2. No defective products are shipped through inspection.   7.0　2.0　3.7
3. A defective rate has to be controlled within minimum
percentage by inspection.                             　　 8.0 13.0 11.3
4. Low prices cover relatively inferior quality.           1.0　2.5　2.0
5. Much attention need not be paid to quality because of
the characteristic of products.                          　1.0　1.0　1.0
6. Others ( )                                     　　　　 2.0　6.0　4.7


E. Human Resources Management

Q.18 Training. What training courses in the following does your company provide for employees? Please choose all courses from among the following (multiple choice answers).
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                           　　　　　I　 II　 III
1. Does not provide any training courses.           3.0 17.0 12.3
2. So-called 5S training that teaches employees
basic behavioral patterns.                      　 76.0 31.0 46.0
3. Technical Skill Up training.                  　71.0 42.5 52.0
4. Training for quality control techniques.        71.0 51.5 58.0
5. Training for industrial engineering techniques. 33.0 18.5 23.3
6. First line supervisor training                  44.0 35.0 38.0
7. Manager training                            　　40.0 30.5 33.7
8. Others ( )                              　　　　16.0　8.5 11.0


Q.19 Remuneration. How is basic salary determined at your company? Please answer respectively concerning blue collar workers and white collar workers.

For blue collar workers ( )
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                                 　　　　　　　　　  I　 II 　III
1. Basic salary is determined for job, that is job rate.    　　   16.0 26.0 22.7
2. Basic salary is calculated according to the volume
produced, that is payment by result.                      　　　　　2.0　7.5　5.7
3. Basic salary is determined for position, that is position rate. 28.0 25.0 26.0
4. Basic salary is determined for rank or class.              　　 45.0 26.5 32.7
5. Basic salary is individually negotiated and determined.       　 3.0　6.0　5.0
6. Others ( )                                       　　　　　　　　6.0　9.0　8.0

For white collar workers ( )
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                                   　　　　　　　　　I 　II　III
1. Basic salary is determined for job, that is job rate.          　6.0　8.5　7.7
2. Basic salary is calculated according to the volume
produced, that is payment by result.                       　　　　 1.0　1.5　1.3
3. Basic salary is determined for position, that is position rate. 36.0 35.0 35.3
4. Basic salary is determined for rank or class.              　　 39.0 31.5 34.0
5. Basic salary is individually negotiated and determined.      　 13.0 21.5 18.7
6. Others ( )                                       　　　　　　　　4.0　2.0　2.7
N.A.                                                 　　　　　　　 1.0　　-　0.3


Q.20 Is basic salary expected to increase with length of service, apart from annually negotiated salary increase? Please answer respectively concerning blue collar workers and white collar workers.

For blue collar workers ( )
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                    　 I 　II 　III
1. Yes, it is.       69.0 69.0 69.0
2. No, it is not.    27.0 23.0 24.3
3. Others ( )       　4.0　8.0　6.7

For white collar workers ( )
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                      I 　II 　III
1. Yes, it is.      62.0 65.5 64.3
2. No, it is not.   33.0 25.0 27.7
3. Others ( )     　 5.0　9.5　8.0


Q.21 Does your company have merit system with which workers are evaluated periodically? Please answer respectively concerning blue collar workers and white collar workers.

For blue collar workers ( )
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                    　　I 　II 　III
1. Yes, it does.      86.0 67.5 73.7
2. No, it does not.   11.0 29.0 23.0
3. Others ( )       　 3.0　3.5　3.3

For white collar workers ( )
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                     　I 　II 　III
1. Yes, it does.     87.0 69.5 75.3
2. No, it does not.  10.0 26.0 20.7
3. Others ( )       　3.0　4.5　4.0

Q.22 What is your promotion policy? Please answer respectively concerning blue collar workers and white collar workers.

For blue collar workers ( )
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                          　　　　　 I　 II  III
1. Principally promotion from within.            　62.0 47.0 52.0
2. Positive utilization of external labor market.   1.0　3.5　2.7
3. A combination of promotion from within
and utilization of external market.              　36.0 45.5 42.3
4. Others ( )                            　　　　　 1.0　4.0　3.0

For white collar workers ( )
(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                         　　　　　I 　II　III
1. Principally promotion from within.            42.0 32.0 35.3
2. Positive utilization of external labor market. 3.0　8.5　6.7
3. A combination of promotion from within
and utilization of external market.              53.0 55.5 54.7
4. Others ( )                             　　　　2.0　4.0　3.3


F. Current Crisis

Q.23 Has the current crisis severely hit your company?

(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                                    　　　　　　I　  II　 III
1. Yes, it has hit the company severely.                    　 26.0 33.5 31.0
2. It has hit the company, but the damages are not so severe.  47.0 50.5 49.3
3. It has hit the company only very slightly.                  17.0 11.5 13.3
4. No, it has not hit the company at all.                       9.0　4.0　5.7
5. Others ( )                                         　　　　　1.0　0.5　0.7

Q.24 What costs component has increased by more than 50% since August 1977. Please choose all items (multiple choice answers).

(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                  　　 I 　II  III
1. labor costs.                       32.0 19.5 23.7
2. financial costs.                   35.0 38.5 37.3
3. imported parts costs.            　80.0 70.5 73.7
4. domestically procured parts costs. 52.0 60.0 57.3
5. energy costs.                      39.0 21.5 27.3
6. transportation costs.              35.0 23.5 27.3
7. others ( )                     　　 3.0　7.0　5.7

Q.25 How does your company cope with the current crisis? Please choose the measures from among the following (multiple choice answer).

(Note:I Japan (N=100) II Indonesia (N=200) III Total (N=300) )(%)

                                         　　　　I 　II　 III
1. Not think out particular measures, because
the company has not been seriously hit.         5.0　1.5　2.7
2. Not know what the company should do
with the current crisis.                      　1.0　2.0　1.7
3. Develop new products.                    　 28.0 31.5 30.3
4. Develop new domestic market.              　28.0 24.5 25.7
5. Investment in new equipment.                 8.0　4.5　5.7
6. Cut the number of employees.                21.0 35.0 30.3
7. Focus on specific products the demand for
which is large or is expected to grow.         24.0 37.5 33.0
8. Increase export.                            69.0 45.0 53.0
9. Search for new trading partners.            32.0 27.5 29.0
10. Shut down the plant.                        1.0　1.5　1.3
11. Lower the prices.                          12.0　5.5　7.7
12. Produce high quality products.             46.0 33.5 37.7
13. Search for financial supports.             15.0 19.5 18.0
14. Others                                  　 13.0　8.0　9.7
N.A.                                       　　 0.0　0.5　0.3


G. Localization
The following questions are especially for Japanese related companies.


Q.26 The number of directors and division managers divided by nationality.

〔Position〕          Total    Japanese  Indonesian  Other nationality
Directors            ( )  ( )      ( )      ( )
Division managers    ( )  ( )      ( )      ( )


Q.27 Have Japanese directors and division managers decreased in number for the past five years (or since the beginning of operation)? (N=100)

1. Yes, they have decreased in number.       49.0
2. No. They have been constant in number.    39.0
3. No. They have increased in number.         5.0
4. Others ( )                           　　　5.0
N.A.                                       　 2.0

Q.28 What is your company's policy for localization in human resources and how has the policy proceeded so far? Please answer about managers in each of the following divisions.

(Note: 1 no localization policy 2 not localized yet, and it takes long time 3 not localized yet, but localized soon 4 already localized 5 no division )
〔Divisions〕         1 　 2 　 3 　4　 N.A.
Top management      45.0 15.0　2.0 30.0 8.0 (N=100)
Account             15.2　8.1 10.1 62.6 4.0 (N=99)
Purchase             8.9 14.4 14.4 56.7 5.6 (N=90)
Personnel            5.2　6.3　7.3 78.1 3.1 (N=96)
Sales               11.5 16.1 13.8 52.9 5.7 (N=87)
Quality control      6.3 12.5 17.7 58.3 5.2 (N=96)
Production control   7.4 10.5 15.8 63.2 3.2 (N=95)
Plant management     6.1 25.5 13.3 52.0 3.1 (N=98)
(Note: ‘Top Management'---Although four firms answer "no division", they are included in N.A. cases. Others---The firms answering that they do not have the division are excluded.)


Q.29 Compared with the mother plant in Japan, how does your company perform in terms of a defect rate and productivity? Please give your company's score with mother's plant score standing at 100.

A defect rate = ( 163.31 ) (The worse a defect rate, the higher the score)
Productivity = ( 78.08 ) (The worse productivity, the lower the score)


Q.30 How do Indonesian production engineers perform their jobs the plant? (N=100)

(Note:1 unable to perform, 2 not enough, 3 a little assistance is needed, 4 able to perform on their own, 5 not expected to perform )
〔work〕                     　1　　2 　 3 　4 　 5　N.A
Production plan               2.0 12.0 42.0 40.0 1.0 3.0
Progress control              2.0 22.0 49.0 23.0 1.0 3.0
Costs control                 5.0 24.0 42.0 24.0 1.0 4.0
Quality control               　- 15.0 57.0 25.0　 - 3.0
Continuous improvements       1.0 27.0 48.0 20.0 　- 4.0
Preventive maintenance        3.0 20.0 42.0 31.0 1.0 3.0
Trouble shooting            　2.0 22.0 48.0 22.0 1.0 5.0


Q.31 How do Indonesian foremen perform their jobs at the shop floor? (N=100)

(Note:1 unable to perform, 2 not enough, 3 a little assistance is needed, 4 able to perform on their own, 5 not expected to perform )
〔work〕                       　　1 　 2 　 3 　4 　 5　N.A
Daily progress control            　- 16.0 42.0 36.0 1.0 5.0
Costs control at the shop floor   8.0 27.0 40.0 18.0 1.0 6.0
Daily quality control             1.0 12.0 50.0 30.0　 - 7.0
Continuous improvements         　1.0 23.0 52.0 16.0 2.0 6.0
Preventive maintenance          　4.0 20.0 42.0 27.0 1.0 6.0
Trouble shooting on the spot     　 - 22.0 50.0 19.0 2.0 7.0


Q.32 Does your company have difficulties with production? Please choose appropriate answers from among the following (multiple choice answer). (N=100)

1. There are no difficulties at all.                                  　　16.0
2. Delivery of raw materials is often delayed.                        　　32.0
3. Procurement of raw materials of good quality is sometimes difficult. 　31.0
4. A daily production plan is not attained sometimes.                  　 42.0
5. Prompt trouble-shooting is difficult.                              　　29.0
6. Continuous improvements or Kaizen cannot be expected.              　　 8.0
7. Changes in production volume and/or products cannot be handled well.   15.0
8. Others ( )                                                 　　　　　　 8.0
N.A.                                                           　　　　　　4.0


Q.33 Does your company have problems with human resources? Please choose appropriate answers from among the following (multiple choice answers). (N=100)

1. There are no problems at all.                          　33.0
2. Those who have been trained to be capable employees
tend to move to other companies.                        　　11.0
3. Managers have not gotten used to the management style.    9.0
4. Engineers have not understood the necessities of both
strict production control and high quality.                 18.0
5. Foremen have not understood the necessities of both
strict production control and high quality.                 22.0
6. Ordinary workers cannot behave as would be expected
in a modem manufacturing plant.                        　　 37.0
7. Others                                            　　　 15.0
N.A.                                                   　　　3.0


Q.34 Does your company have production manuals written in English or in Indonesian. Please choose from the following. (N=100)

(Note:1 unnecessary 2 necessary but does not have 3 in English language 4 in Indonesian language 5 in both English and Indonesian )
〔manuals〕          1　　2 　3 　4 　　5　N.A
job description     1.0 19.0 6.0 50.0 19.0 5.0
quality control     1.0 14.0 5.0 49.0 28.0 3.0
5S movement         1.0 20.0 2.0 56.0 17.0 4.0
production control  1.0 19.0 3.0 49.0 22.0 6.0
trouble shooting    2.0 24.0 6.0 36.0 26.0 6.0
QC circles          2.0 28.0 3.0 41.0 22.0 4.0